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Front Desk Clerk

Submission Date: TBD

Department:

Tennessee Air National Guard

Location:

Louisville, TN

Description:

T47 International is currently hiring for front desk clerks to support the Training and Education Center located at Tennessee Air National Guard.

Responsibilities:

Front Desk Clerks perform a wide variety of clerical duties in order to ensure a comfortable and pleasant guest stay and perform related work as required.

Qualifications:

Candidates/incumbents must meet the minimum qualifications as detailed below, or the equivalent. Equivalency decisions are made on the basis of a combination of education and experience that would likely provide the required knowledge and abilities.

Certifications:

The ability to obtain or complete, pesticides, asbestos, blood borne pathogens training certificates and back safety classes. Current CPR and first aid training preferred.

Compensation:

Full-Time W2: $10.96 per hour

Benefits:

Full-Time W2: 80 hours of personal time per year (accrued); 10 federal holidays; Medical Benefits; 401K

Schedule:

Monday – Friday from 0600; 1400; 2000 hours (all 8.5 hours shifts, including 30 minute lunch)

Security Clearance:

None

Years of experience:

None; Will train or one year of housekeeping is a plus.

Education:

High School Diploma or GED

Duties:

  • Performing front desk operations 24-hours per day to include holidays and within 3 shifts
  • Greet guests upon arrival and maintain a courteous and professional tone when speaking with them and the staff
  • Handle guest check-ins and check-outs appropriately and efficiently
  • Management of room keys/cards and explanation of guests use and return
  • All calls shall be answered within 3 rings
  • Callers shall be given the option to be placed on “hold”, or receive a return call
  • No caller shall be left on “hold” for over 3 minutes
  • Proper use of the Defense Lodging System (DLS}
  • Answer inquiries regarding facilities on campus
  • Assist to resolve complaints and issues
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